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Privacy Policy

Last updated: May 18, 2026

My Interview Hub ("we," "us," or "our") operates myinterviewhub.com and provides a preparation platform for couples preparing for USCIS marriage-based green card interviews. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

Account Information

When you create an account, we collect your email address, a username you choose, and your role within the couple (petitioner or beneficiary). This information is used to identify your account and associate you with your shared workspace.

Relationship and Study Content

Our platform allows you to store content related to your relationship and interview preparation. This includes answers to interview questions, personal notes attached to those answers, relationship timeline events (dates, descriptions, and photos you upload), document checklist completion status, and any custom questions you create. This content is stored within your couple workspace and is accessible to both partners in that workspace.

Quiz and Practice Data

We store data about your study activity, including quiz session scores, individual question results (correct, incorrect, or unsure), practice session answers, and consistency scores from Practice Together sessions. This data is used to generate your progress statistics and readiness indicators.

Payment Information

Payments are processed through Stripe, a third-party payment processor. We do not store your credit card number, CVV, or full payment card details on our servers. We retain records of the transaction status, amount paid, and Stripe-generated identifiers (customer ID, payment intent ID) for order fulfillment and accounting purposes.

Usage Data

We may collect standard technical information such as your IP address, browser type, and pages visited. This information is used solely to maintain the security and performance of our platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain your account and workspace
  • Display your study progress, quiz statistics, and readiness scores
  • Process your payment and grant access to the platform
  • Send transactional emails such as account confirmation and invitation links
  • Respond to support requests sent to hello@myinterviewhub.com
  • Improve and troubleshoot the platform

We do not sell your personal information to third parties. We do not use your relationship content or study answers for advertising or marketing purposes.

3. Data Storage and Security

Your data is stored on Supabase, a managed database platform built on PostgreSQL with enterprise-grade security controls. Data is encrypted in transit using TLS and encrypted at rest. Access to your workspace data is restricted through row-level security policies, meaning each user can only access data belonging to their own workspace.

While we take reasonable steps to protect your information, no system is completely secure. We encourage you to use a strong, unique password for your account.

4. Sharing of Information

We share your information only in the following limited circumstances:

  • Supabase — our database and authentication provider, who stores and processes your data on our behalf under their data processing agreements.
  • Stripe — our payment processor, who handles all credit card transactions under their own privacy policy and PCI-DSS compliance obligations.
  • Your partner — both members of a workspace can view the shared content in that workspace, including answers, timeline events, and checklist status.
  • Legal requirements — we may disclose your information if required to do so by law or in response to a valid legal process.

5. Data Retention

We retain your account and workspace data for as long as your account is active or as needed to provide you with access to the platform. If you wish to have your account and associated data deleted, contact us at hello@myinterviewhub.com and we will process your request within 30 days.

Payment records may be retained for a longer period where required for tax, accounting, or fraud prevention purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing of your data

To exercise any of these rights, email us at hello@myinterviewhub.com.

7. Children's Privacy

My Interview Hub is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy. For significant changes, we will notify you by email.

9. Contact

If you have questions or concerns about this Privacy Policy, please contact us:

My Interview Hub

30 N. Gould St. Ste R, Sheridan, WY 82801, United States

hello@myinterviewhub.com

© 2026 myinterviewhub. All rights reserved. Not affiliated with USCIS.